Best Bridal Hawaii

Kapiolani and Best Bridal Hawaii were a dream to work with! Kapiolani was always prompt with replying to the several emails I would send, and eased a lot of the stresses of planning a wedding from overseas. She gave excellent customer service, helping us have the most perfect wedding ceremony and making sure every detail was sorted out. I would definitely recommend Best Bridal Hawaii to anyone thinking of having their wedding in Waikiki. The venue was beautiful, their provided photographers gave us amazing photos and our celebrant was so professional and made our ceremony memorable. Thanks Kapiolani and Best Bridal Hawaii!

Best Bridal was absolutely the best choice we could have made for our wedding and our coordinator, Kapiolani Masusako, was a godsend. She took care of everything! She was extremely professional, always answered all of my questions, replied to every single email within the same day, usually within only a few hours and went out of her way to make certain every detail was taken care of so our special day was completely unforgettable. And it was! I did not have the stress I hear so many brides talk about and I feel I owe that to Best Bridal and Kapiolani. The day would not have been the same without her. She was there for us from start to finish and has even followed up since we have returned home. I give my deepest heartfelt thank you to her for making my wedding day everything I dreamed it would be! Mahalo Kapiolani!

I can't begin to describe how impressed I was with Kristy Watanabe and the Best Bridal Hawaii team. Kristy made my wedding day perfect, and I would never have changed a thing. We had our ceremony at Angel Garden, which is at a private residence about 30 minutes from Waikiki, and I am so happy we chose that site. To say the location is AMAZING is an understatement. My guests and even the officiate commented to me on how relaxed and stress free I was on the wedding day, and I truly credit Kristy for that for making everything run so smoothly. Kristy went way out of her way for our rehearsal as I asked her if we could follow her to the site because we weren't sure how to get there and didn't want to get lost. She met us right at our hotel and allowed us to follow her. Our officiate, James Kimo Taylor and the ukulele player were outstanding. I know (from experience) it can be stressful and overwhelming to pick a bridal company for a destination wedding not being able to meet the people and ensure your money will be well spent, but rest assured if you chose Best Bridal Hawaii you will not be disappointed!!!! Mahalo

I LOVE LOVE LOVE these guys , most of all Kristy... in one word she is P E R F E C T ! I higly recommend Best Bridal to anyone planning a destination wedding. What is best about BBH is their communication... which is key with a destination wedding ... Kristy and the crew were always speedy to return emails and they are eager to assist however they can... they are all gorgeous smart woman!

Kristy Watanabe I have to say that you have truly made my wedding day ceremony very special and memorable for me and my WHOLE family. I cannot thank you enough for everything you've done for us. We aren't the most coordinated of families, but Your expertise in handling such a huge Samoan and Filipino family with such grace and patience is absolutely amazing. My brother who usually handles large events (he is a Captain in the military) thinks you did an exceptional job as well. Even when it came to paperwork, you really made it easier for me to cope with everything because you were very calm and cheerful about things that I needed to do or turn in- not to mentioned you allowed me to do majority Of it online. The Venue you helped us with , the ocean crystal chapel, is as beautiful as the pictures and reviews say. Best bridals I thank you!!! It has such an ambience of tranquil innocence that compliments the bride and the process of giving her away to her new husband. Although I wanted my wedding to be happy and full of laughter, all I heard before walking the aisle were sniffles?! Hahaha. I am the only daughter and the youngest in my family... Not to mention my father (miltary retiree and chief title holder of various places in samoa) has always been very protective of me and sheltered me. In the audience, but not present, was my eldest brother who is currently deployed in afghan who couldnt make it to the wedding but found a way to see it via skype. I guess you can say the chapel magnified a lot of our little stories in this one precious moment. But it wasn't until the moment before me and my father walked the aisle that people told me their heart just skipped a couple of beats. After the procession of bridesmaids and groomsmen, Kristy and another associate closed the doors and waited till our music played on the inside. When it did, they opened the door slowly revealing me and my dad at the doorway ready to walk in. There was a gust of wind that picked at my dress ruffles and veil just a bit. Quite a few people reported afterwards that it was like the movies... Hahaha... It was unintentional I promise you, but Kristy just did a great job at creating that moment for me that even my husband (whom I never seen cry EVER) was choking back his tears. What's more amazing is the pictures. The chapel (although it's small in person) looks like a cathedral in my photos!!!! My family abroad love it!!! So maybe I rambled a bit on my review and wrote a book instead of a commentary. I'm surprised at anyone who could even sum up their experiences here in just three or four sentences. I truly hope my experience helps you find what you are lookin for because to me, best bridals has the most professional quality of chapels and staff for any experience you are going for. It was a little pricey when we looked at it from the beginning, but my husband and I feel right now that it was worth more than every cent we put into it. The pictures also tell us that constantly!!! -Lei and Angelo Uele

Hi Brides to be out there, planning a wedding is stress all around well i want to let you know if you have a destination wedding in Hawaii please make sure to get Best Bridal. Our wedding coordinator, Kapiolani Masusako, was great she responded to my all my emails with such detail that she never made me second guess myself. Everything from photographer, video, hair & makeup, florist to the wedding cake was suggested by her and they were all the best at what they do. We got married two days before New Years and i'd have to say on how hectic it is around the holidays everything planned out smoothly. I had a traditional church wedding at a different location in Honolulu, but the video and photographer were on time and gave great attention to everything. We even had a civil ceremony outside on the beach and it was perfect, the weather as they say was wonderful even in December and the cake from Cavelava was spectacular we loved it. So look no further I think my wedding was a fairytale i truly felt like a princess and i'm so happy i got married in Hawaii. I hope you all take my suggestion b/c it's an experience you only get once and you need to enjoy it w/ not all the stress involved. Best Bridal Hawaii is truly the best and if the ratings would go all the way to 10 i would give you 10 ACROSS THE BOARD!! You are best and will never forget you! When we go back for our 10th wedding anniversary to renew our vows we will choose you again!! Thank you for wrapping up our year with the best wedding a bride and groom could ever ask for!!

First of all we would like to express our extreme thanks to Kapiolani she was just fabulous nothing was too much trouble. We had booked the Gazebo when we arrived we absolutely hated it, within an hour Kapiolani had changed our ceremony to the Ocean Crystal Chapel and wow that chapel is magnificent. But the service we received from Kapiolani and Best Bridal was second to none she is organized everything including our wedding night dinner and always had a smile on her face. The grounds and chapel itself were very well maintained highlighting the natural light and beauty of the surrounding resort which make for great pictures. Best Bridal was very up front about their charges so it was nice to know there weren't going to be any hidden fees or charges. I'm sure all the wedding planners that work at Best Bridal are just as good as Kapiolani but from our experience we would and have recommended her to anyone looking to have their wedding in Hawaii. Do not go anywhere else for your destination wedding in Hawaii all your dreams for a stunning wedding will come true with Best Bridal Hawaii! Thanks...

The Ocean Crystal Chapel is breathtaking. But the service from Best Bridal is what makes getting married at the Ocean Crystal Chapel worth it! I cannot say enough about our coordinator Kapiolani. She rocks!!!! She made our wedding rehearsal and wedding day run smooth. She is organized and always had a smile on her face. We had 3 children under the age of 4 in our wedding party and even with the screaming, not paying attention, and running around that typical kids do, she never ever looked frustrated or annoyed. She kept a smile on her face and even complemented on how cute the kiddies looked. That was very important to us because our 20 month old was my husbands best man. Kapiolani is extremely prompt with email responses and really was a key player in keeping our wedding smooth and her positive and calm attitude kept the stress level down. I recommend Best Bridal and the ocean crystal chapel to anyone wanting a magical chapel and exceptional customer service. The cost may seem like a lot at first, but for the service you get it is worth it! I can't wait to see the pictures of us in the gorgeous chapel!

Kapiolani was an amazing wedding planner!! She always responded to my emails quickly with detailed replies, answering all of our questions with a helpfulness and enthusiasm that we really appreciated. I barely had to do any planning at all because she had everything under control!! She asked us the questions that needed to be asked to make sure our wedding was exactly what we envisioned, and was so flexible and accommodating with any special requests we had. My husband and I had the perfect wedding on the beach at sunset in a gorgeous location that couldn't be beat. This was definitely our dream wedding, and we are so grateful to Best Bridal Hawaii - Kapiolani in particular - for making it the best day of our lives!!

Best Bridal Hawaii is amazing. They coordinated our entire event over email. The process was fun and COMPLETELY stress free. The photographer, musician, videographer and officiant they provided us blew me away with their talent and professionalism. Our planner Kapiolani Masusako was not only professional and responsive but warm and considerate. We could not have asked for anything more our wedding

Having a destination wedding can initially be a very scary thing. Being unsure of venues and not being able to see every detail of such a special day were my biggest concerns. I was referred to Best Bridal Hawaii by Hilton Hawaiian Village Resort & Spa and I couldn't have been luckier to have worked with Best Bridal. My wedding planner, Kapiolani was AMAZING! She was always very patient with our request, questions and concerns. I was so afraid that I was becoming a nuisance with the amount of phone calls and e-mails I would send concerning all of my "bridezilla" concerns but Kapiolani was the SWEETEST and most helpful person I could have possibly been paired with. Best Bridal Hawaii offers breath taking venues and delivers simplistic elegance with the opportunity to add anything specific to your liking. I would strongly recommend using Best Bridal (especially for out-of-town guests). I would specifically recommend Kapiolani. I became so attached and trusting of her and she certainly delivered above and beyond any of my expectations! Best Bridal should be proud to have her apart of their team! :)

Planned the wedding from Australia. Ceremony was held in the Gazebo at the Hilton Hawaiian Village. Great team. Always helped with ideas and organised the whole ceremony including officiant,flowers, music. Always replied back to me via email. Definatly recommend.

Having a destination wedding was a little scary at first because you have to place complete faith in your wedding planner and hope for the best. But the venue at the Hilton Hawaiian Village was AMAZING!!! The chapel was gorgeous! The minister we had was Keawe and he was incredible. My wedding planner Kapiolani was the best! I ordered flowers through her for my bouquet and leis for the women and ti leaf leis for the men and they were even better than the pictures. Any time I had a question it was answered immediately through email or phone... and the sound system playing our wedding songs sounded awesome. After the ceremony they ring the bells of the chapel as you walk out with your new husband... it was a dream come true and the venue again was amazing!!!! Do not go anywhere else for your destination wedding in Hawaii all your dreams for a gorgeous wedding will come true with Best Bridal Hawaii!

I want to share my pleasure in working with Ms. Jaimie Sakata of Best Bridal Hawaii, Inc. in Honolulu. In June, 2011 our daughter and son-in-law were married at Ocean Crystal Chapel on the grounds of Hilton Hawaiian Village Beach Resort & Spa. Ms. Sakata completely understands all aspects of being a wedding co-ordinator, and makes the entire process of planning a destination wedding stress-free. Need to rent tuxes, have the wedding dress altered/pressed, find an amazing wedding cake? Jamie is your go-to-gal for a perfect wedding. Not only is she intelligent, charming and an amazing listener…she hones into what the bride wants (take a back seat, Mom) and makes it happen. Jamie went above and beyond the call of wedding co-ordinator – she became a friend. I strongly recommend Ms. Sakata to plan your dream wedding!

The Ocean Crystal Wedding Chapel and our wedding coordinator Jaimie Sakata made our wedding an easy and beautiful event. We thought it was going to be difficult planning our ceremony because we do not live in Hawaii but Jamie made it easy. She responded quickly after every email and eased our mind with every concern. Jamie made us feel like we were the only couple she was working with. We highly recommend Best Bridal and Jaimie!

After visiting every wedding venue that we could find on the island we chose the Ocean Crystal Chapel for my daughter's wedding. The sound system was excellent and Stevie was easy to work with and very responsive. The Chapel itself is absolutely beautiful! With the huge floor to ceiling windows we had the luxury of an indoor air conditioned wedding with no worries about rain, but the feeling of being outside in the tropical landscaping. The resulting photos are spectacular! I would highly recommend this venue for anyone interested in having a truly elegant wedding on the island of oahu.

The ladies at Best Bridal that manage the Ocean Crystal Chapel on the Hilton Hawaiian Village grounds were wonderful to work with. Christine Optiz managed our wedding ceremony and she was very helpful and always was available to answer questions/emails. My wife and I did a destination wedding from Seattle so it was really important that Christine was able to communicate via email. She always responded in a timely manner and went above and beyond in helping us with things other than just chapel/ceremony things like helping us with rehearsal dinner suggestions. We were pretty picky and decided to use an outside florist and went with a harpist. She went out of her way and found us a harpist with an extensive set list for us to choose from. Christine was super easy to work with and even accommodated a meeting 4 months in advance of our wedding when we visited the island to give us a tour and ensure all our needs were being met. She did a great job the day of the wedding making sure the wedding party and most especially bride/groom were taken care of to have the least stress as possible. The grounds and chapel itself are very well maintained highlighting the natural light and beauty of the surrounding elements which make for great pictures. Best Bridal was very up front about their charges/fees so it was nice to know there weren't going to be any hidden fees or backend charges after all was said and done which goes a long way when planning for your wedding. I'm sure all the ladies that work at Best Bridal are just as good as Christine but from experience I would recommend her if you are planning your wedding there.

I was married here 2 weeks ago. After visiting several venues in the area last year, I quickly (as many others do) fell in love with the sweet white chapel atop a waterfall in the middle of Hilton Hawaiian Village. Because of its location in the heart of Hawaii, my guests could stay in the Hilton or any Waikiki hotel, thus benefitting from the fun and convenience of Waikiki as well as a short commute to the ceremony. Although the cost of having a ceremony in this location was almost double the other locations offered by Best Bridal and the grounds are only available for 90 minutes, it was worth it to have a beautiful location and the great staff. Initially Kayla W. was my planner, and was welcoming and very professional, however, Kapiolani M. took over for the planning 1.5 months before the wedding and did a fantastic job. She was prompt in answering questions, sweet and gracious with directing us during the rehearsal the night before (which is included in the cost of booking the chapel for your wedding), and arranged everything so well the day of my wedding (setting up a sign at the door of the chapel, coordinating the bridal/groom parties as they arrived, distributing validation stickers for parking for my guests, directing us during the ceremony itself to maintain the flow) that I did not have to worry about a single thing. In fact, things happened so smoothly that I did not have to focus on anything but enjoying the ceremony and the fruits of my planning. Kapiolani and Best Bridal made this day very special for me. As beautiful as the chapel was, it was their service that clinched my decision to recommend this venue to anyone looking for a smooth, stress-free wedding ceremony. Thanks!!!

We got married on the 11.11.11 at the Ocean Crystal Chapel. Best Bridal Hawaii were great. They organized our wedding with only a few days warning. Audrey Kambara coordinated everything after phoning her after our arrival to the Hilton Hawaiian Village. We were so relieved that our date was still available. The photographers, the musician on the ukulele, and the officiant they provided were all very friendly and professional. I would recommend them if you are planning your wedding there.

The chapel is extraordinary beautiful. The coordinator (Stevie) always gave me good tips and suggestions for the wedding and always show great interest in our wedding planning. Her e-mail was always enthusiastic and cheerful. Best Bridal made my destination wedding a fun and simple thing to plan. Best Bridal have a very professional team. I recommend them without any hesitations.